The 70/20/10 Organizational Learning Model

Designed to integrate experiential, social and formal learning, the
  • 70 model
  • 20 model
  • 10 model
has been adopted globally to support new individual and organizational learning and is the main tool used to build a Learning Culture.

  • 70% of learning happens through on-the-job experience

  • Everyone is learning this way even without knowing

  • 20% of learning comes from coaching, mentoring and feedback

  • Online resources (internet, social network platforms, research, etc) complement it

  • 10% of learning comes from formal training

  • Classroom training is still valuable